IT Managed Services
Proactive IT management for your business
Proactive IT management for your business
Modern organisations rely heavily on technology for day-to-day operations. But managing IT infrastructure internally can be costly, complex, and resource-intensive—especially for small and medium businesses. Genki IT Services offers comprehensive Managed IT Services that simplify technology, reduce risks, improve productivity, and keep your business running smoothly 24/7.
Our managed services approach is proactive, not reactive. Instead of waiting for problems to arise, we focus on preventing them through monitoring, maintenance, and strategic improvement. This ensures your systems remain secure, available, and fully optimised at all times.
Our round-the-clock IT support ensures your staff always have access to reliable assistance when they need it. Whether it's a critical system issue, a software problem, or a general technical query, our helpdesk team is ready to respond.
We treat your business as if it were our own—prioritising uptime, efficiency, and user satisfaction.
Your network is the backbone of your organisation. Any disruption impacts productivity, communication, and customer service. Genki constantly monitors your network infrastructure, detecting issues before they escalate.
We identify bottlenecks early and keep you informed with clear reporting and recommended improvements.
Microsoft 365 is a powerful suite of productivity tools, but it requires proper configuration and ongoing management to be effective. We help businesses implement, secure, and maximise Microsoft 365.
Whether you're adopting Microsoft 365 for the first time or need ongoing administration, our experts ensure a seamless experience.
Every business has unique requirements—and Google Workspace offers an alternative productivity suite that's flexible, collaborative, and cloud-native. We manage everything from initial setup to training and maintenance.
Our IT helpdesk provides a single point of contact for users experiencing technical issues. From password resets to system errors, our team provides fast, friendly solutions that keep your workforce productive.
Your online identity begins with your domain name. Through Genki, you can register and manage domains with professional support and enhanced security features.
Our secure hosting solutions protect your website from cyber threats and maintain high availability.
Unexpected data loss can be catastrophic. We implement automatic, encrypted backup systems to protect your business.
A full evaluation of your IT infrastructure, identifying weaknesses, risks, and opportunities for improvement.
Contact us today to discuss your managed IT service needs.
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